THEME: LEADERSHIP

Use your emotional intelligence
BSBLDR511 Develop and use emotional intelligence
Tuition fee: $490/$440
Unit information: Download

Lead people
BSBLDR502 Lead and manage effective workplace relationships
Tuition fee: $490/$440
Unit information: Download
THEME: INFLUENCE

Influence people
BSBLDR513 Communicate with influence
Tuition fee: $490/$440
Unit information: Download

Meetings that matter
BSBADM502 Manage meetings
Tuition fee: $490/$440
Unit information: Download
THEME: CUSTOMER

Customers matter
The purpose of a business is to provide products and services to customers. The goal of meeting and anticipating customer needs is fundamental for business success and is also central to the work role of managers. This unit skills you in understanding your customer and troubleshooting problems.
BSBCUS501 Manage quality customer service
Tuition fee: $490/$440
Unit information: Download

Room for improvement
BSBMGT516 Facilitate continuous improvement
Tuition fee: $490/$440
Unit information: Download
THEME: PROJECTS

Work by project
BSBPMG522 Undertake project work
Tuition fee: $490/$440
Unit information: Download

Manage risk
BSBRSK501 Manage risk
Tuition fee: $490/$440
Unit information: Download
THEME: OPERATIONS

Manage operations
BSBMGT517 Manage operational plan
Tuition fee: $490/$440
Unit information: Download

Lead teams
BSBWOR502 Lead and manage team effectiveness
Tuition fee: $490/$440
Unit information: Download
THEME: INNOVATION

Systems for innovation
It is now widely understood that innovation can contribute to economic sustainability and growth of a business. However, organisational innovation only flourishes when there are support systems and processes integrated into routine operations. This unit investigates how to implement these systems.
BSBINN501 Establish systems that support innovation
Tuition fee: $490/$440
Unit information: Download

Support for innovation
BSBINN502 Build and sustain an innovative work environment
Tuition fee: $490/$440
Unit information: Download
Frequently Asked Questions
Many people are interested in tackling just the topic that is relevant to them at that point in time. It may be that they’ve been promoted to a new position, or are about to manage a project or they would like to learn how to work with difficult people. You only enrol in the unit/s that meets your requirements.
You are able to enrol in up to 3 units at the same time. This increases the value you get from the coaching sessions because the coach is able to focus on specific aspects of your work role with you.
Simply proceed through the units and you will complete the full qualification, usually in under a year. We assist to make sure that you meet your goals.
Of course. Let us know which unit, or units, you’ve already completed that are in this qualification. Once you have completed all other units with us, we shall issue a credit transfer for these units, which means that you do not have to pay for them and they are added to your academic transcript as part of this Diploma.